Getting Started

how do we appear as an alias rather than show name on these community pages?i cant find this setting, if it exists.

Hello - I am a long time user of Turbo Tax Business Incorporated. I recently received an email from Intuit informing me that Turbo Tax cannot do Alberta returns. So I purchased Profile. After installing it I can no long open Turbo Tax. I want to review what I entered last year. Ideally I want to carry forward info from Turbo Tax - is that possible in Profile? I tried and nothing happened.How can I get Turbo Tax working again?

 Hey, happy international woman's day! Could you help with this carry forward error. No matter if I do it from the profile app, or from the last years files, it wont open 2024 files. Thank you

Hello; I recently downloaded Profile trial, and then purchased T1 20 package. I am having good success learning the program, but have found that it will not function offline. The opening page minus the quick access appears and is absolutely frozen - I cannot even close the page. Is this expected?!???   I did enter both the trial license and the new license when I purchased. I have asked the program to check for updates.  Is there something I have missed? Can this be resolved?

I received my 2025 licence to upgrade from 2024.  I did the download and installation..  When Profile is opened, it does not allow carry forward from 24 to 25 but has 23 to 24.  The T3 tab shows 2025.  And support is closed until Monday. Any suggestions to fix today?

does not open options asks me optional password

I updated my Profile today and put in my T1 license key. I am using Window 11 and did not change any hard drive file location etc. All the years in the pass the "look for update" always work and never have any problems. Anyone has encountered this issue? Your help is very much appreciated.

My version says 2024.5.0.   Trying to file a Corporate return and I get the error message  T2 EDI Efile#1005 "Corporation internet filing for fiscal years ending after May 31, 2025 is not supported in this version." I just reinstalled Profile, which I assumed will have the latest version - but I guess not.  The only way I can update Profile is by uninstalling and reinstalling....please help!  Maybe time to seek other tax software...ugh!  

Anyone know if the above is available to download at all? I need it to retrieve an old 2011 tax file. My 2024 one can only get to the 2012 year. Thx for your help in advance.

Hi there,I purchased and recieved a receipt for a T2 OnePay. The activation instructions on the popup withhin the sofware state "enter the license key found on your emailk receipt and enter it in the second input box titled "License key"....The issue is that my receipt does not have a license key on it at all??? Does anyone know how to solve this? 

Any ideas when all the T slips will be processed on the CRA website

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Apple studio running, windows 10 on Parallel Printing in Profile version 2023.3.1 .  when i try to print to PDF or Print/ email PDF i get an error message. attached.  any ideas how to resolve this. 

Unable to readily find -- request contact number for Assistance.   [PII Removed]

Form T1206 is still DRAFT not finilise and thus Customer Disabilty we cant trsfer to siblings as it showws DOUBLE Income.Anybody can help plMohamed 

hello, I keep getting an error message when I input my 2024 profile license number - it says license error occured:  an invalid license code product code combination was entered.   

Why is this post duplicating into the Lacerte Forum?    -test post

I can't get the T1 forms to print normal size. I have the scaling off but they still come out really small. Does anyone have a fix for this? Is it a setting I'm not seeing?

Profile V2023.3.0 Print ErrorsThe draft has dropped, but now I'm getting printing errors when I try to create the PDF archived copy for my records.  Brand new update & still not working 😞

Hello,Running Profile (version# 2023.2.7) 1. This issue is for year-2023. On the screen, T183 shows top-right-corner "2023" but printout shows "2022" 2. This issue is for all years. When trying to print forms (F12): T183, RC71, AuthorizeRep, get the attached error "The path is not a legal form". I do not get this error when printing other forms (not sure what forms are affected by this error). Kindly assist.Thanks. 

  Below, you'll find a calendar of the upcoming webinars on a variety of ProFile topics. To learn more about a webinar, or to sign up, click the topic you're interested in and follow the signup link.   Tip: To view our QuickBooks webinars, view our upcoming webinars page on the QuickBooks Community.

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Hi everyone, I'm looking to file T2 returns online using Profile for multiple corporate entities (I previously filed these returns using paper forms). How do I efficiently prepare multiple returns (90% are nil returns)? Would I be able to copy/paste or generate a generic template, and then fill in the sensitive information later?

I am a tax preparer for two difference firms. How can I keep two sets of preparer information saved in my Profile Options? 

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