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Level 2
February 28, 2026
Question

Profile only opens online

  • February 28, 2026
  • 1 reply
  • 0 views

Hello; I recently downloaded Profile trial, and then purchased T1 20 package. I am having good success learning the program, but have found that it will not function offline. The opening page minus the quick access appears and is absolutely frozen - I cannot even close the page. Is this expected?!???

   I did enter both the trial license and the new license when I purchased. I have asked the program to check for updates.

  Is there something I have missed? Can this be resolved?

1 reply

LoriANDAuthor
Level 2
March 1, 2026

Seems to be resolved. I checked for updates again, there was an update. After installing, the program seems to be working fine off line. 🙂