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1613 Ideas

sac1040Level 2

Hard to locate specific Sch E or Sch C when there are multiple Sch E's or C's within a returnNew

I work with many clients who have multiple Schedule E rentals and Schedule C businesses. When working with that many activities, it becomes very difficult to quickly locate the main Schedule E Rental Worksheets for a particular rental or Schedule C Business Worksheets for a particular business within the forms list.As a workaround, I have learned to intentionally create a temporary error on each Schedule E worksheet so that the form is highlighted in red. After I finish reviewing and entering information for that particular rental, I go back and remove the error so the return can be e-filed. While this works, it is obviously not ideal and adds unnecessary steps to the preparation process.It would save a tremendous amount of time if the primary Schedule E Rental Worksheets and Schedule C Business Worksheets could be highlighted or color-coded differently from the miscellaneous supporting worksheets. This would make navigation much easier, especially on large returns with dozens of activities.I do notice the small black arrow indicator currently used to distinguish certain forms, but because it is also used for other purposes, it tends to get lost visually when working in large returns.A simple color-coding option or enhanced visual identifier for the primary activity worksheets would significantly improve workflow efficiency for preparers handling complex returns.Thank you for considering this suggestion.

cathybcpaLevel 3

Features that did not work for 2025 SoftwareNew

I am seriously considering not renewing my software even though I've used it for over 20 years. It was considerably more unstable. I cannot spend the amount of time with customer service that I did this past tax season. For the price we pay for the software, my minimal expectation is that all features work as they were designed. My client presentation report worked sporadically thru the entire season. When it stopped working the 1st time, I spent literally hours on the phone with customer service. They ultimately had me reload the software. BAD IDEA! I lost all of my customization (letters) and also lost the details on what clients had been e-filed/accepted. It only worked for about a week and then stopped again. It started working near the end, but I see as of today, it is again not working. I also have had a terrible experience sending out client checklists. It should work as a batch but doesn't. I've had many clients say they never received it. When I batch send them, I have no idea who got them. I just today tried to prepare a checklist for an extended client, and it kicked me out of the software and does not work at all. My MN returns also printed 'garbage text' almost the entire tax season. I had to manually print the pages one by one or they came out garbled. It only worked near the end of the season. I get really tired of customer service telling me it's my printer, my computer's inability to work probably with the PDF features, etc. It has always worked in the past, so it is not on my end. I need to know these features are operational before I consider renewing.