Profile will not print T2

14 replies
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When I go to print a T2 (either PDF "archive" or paper print) I get the following error:

I updated to the newest version 2023.0.0, restarted computer etc. and still get the same error. I tried on another computer and still the same error. I was originally trying to print to PDF, gave up after I couldn't get that to work so I was going to print hard copy and scan but I can't print a hard copy either. Still get the same error.

When I try to do a single form print I get a different error

So basically I cannot print a T2 all. T1 printing seems to work fine.

ProFile (Canada)

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Rajdeepsingh

Level 2

Yes, getting the same error. Not sure how to fix it. It just prints the 2 pages - Audit summary and Client letter but other than that no other forms are being printed.

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Pro4

Level 8

Hi,

I apologize for printing issues in 2023.0.0. This is a ProFile issue under investigation at the highest level. We will have printing restored for T2, CO-17 and TP1 as soon as possible. If you have not updated please wait until this issue is resolved to update

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StanleyW1

Level 2

That's your answer Duncan? Don't update? How about warning us before we all did.

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SGCTAXES

Level 2

Same thing happens to me today and I need very urgent to print in pdf. This is a T2 in 2023.

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StanleyW1

Level 2

Having the exact same issue. Tried everything before coming here. Nothing would work. Exact same error message. At least they know about. How about fixing the ASAP, meaning today Intuit or do you plan to issue all of us $ credits for the downtime you are forcing on us?