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Level 2
June 28, 2022
Question

Profile giving error message 'Postal Code or Zip Code not Valid'

  • June 28, 2022
  • 1 reply
  • 4 views

On the T1135 of a corporate file, the postal code in the Certification box (preparer information) the postal code box is yellow, and says the postal/zip code is not valid.  Excuse me, yes it is.  Same postal code as everywhere else in the return that requires it.  Signing off on it doesn't help.  Suggestions?

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1 reply

Level 11
June 30, 2022

go to options env preparer INFO, enter the postal code without a space and update preparer informations  on INFO page