Getting this error message when connecting to Adobesign "Unable to authorize access because the client configuration is invalid: invalid_request"

Forum|Forum|5 days ago
September 24, 2026
4 replies
30 views

Kathi_at_Intuit

Moderator

Hi @U-Save Tax Service welcome to the Community and thanks for posting about the Adobesign error. We see that this is a known issue and is currently being investigated. You will receive email updates about this issue.

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U

U-Save Tax ServiceAuthor

Level 1

My concern is how long it’s taking Intuit to resolve this issue, as it’s causing extra work and lost productivity.

Is Intuit going to compensate for the lost time and productivity?

Kathi_at_Intuit

Moderator

Hi @U-Save Tax Service We understand the concern, especially when it is taking longer than expected.

Our team is actively working toward a resolution. We'd recommend contacting ProFile Support directly to discuss the impact this issue has had on your business. They’ll be able to review your situation and provide further assistance.

We appreciate your patience while our team continues working on this, and you’ll receive email updates as they become available.

**Click the 👍Thumbs up icon to say thanks on a post, and click Best Answer to mark the post that answered your question.**

U

U-Save Tax ServiceAuthor

Level 1

Profile support is giving the same answer as above, no reason to waste time to reach out to Support and that’s why I mentioned here, hoping to get some better response, but 🙄

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