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J
Jessica367
Level 2
October 31, 2022
Question

Client Explorer Blank After Update

  • October 31, 2022
  • 1 reply
  • 0 views

After the update to 2022 (currently 2022.0.5.610) my client explorer is now blank and has zero files.

 

I have disabled/reenabled the client explorer function. Re-indexed the folder path both before and after the disable. There are no filters turned on. I don't know how to go about getting the feature to work again.

 

Thanks!
J

This topic has been closed for replies.

1 reply

P
Pro4
Level 8
November 1, 2022

Hi

Call us at 1-800-452-9970 for a workaround for this issue. There will be a permanent fix in ProFile 2022.1.0 to be released later in November.

I apologize for the inconvenience

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