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Level 2
December 18, 2021
Solved

Attached tape not totaling

I modified the value on one of the lines of an attached tape. Now I cannot get the tape to total. I could clear it and start fresh but there is a fair bit of inputting involved so I would rather not. I'm hoping someone knows something I don't on how to nudge Profile to add the line up?

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Mario BAnswer
Level 11
December 22, 2021

Please update to the latest version, there was an issue with the tapes, and it has been fixed.

6 replies

Level 11
December 21, 2021

Hi, Which version of Profile are you currently on mail19?

mail19Author
Level 2
December 21, 2021

2021.0.0

Mario BAnswer
Level 11
December 22, 2021

Please update to the latest version, there was an issue with the tapes, and it has been fixed.

Level 4
March 20, 2022

I also having the same issue. The tape is not adding up? I am using Profile Version 2021.3.5. After adding the numbers, when I press the = sign, nothing happens.

 

Thanks for your help in advance.

Level 2
April 24, 2023

I am on the latest version as of 4/23/23 (version 2022.4.1) and I still have this problem.  Check for updates says I'm on the most current version.  Any other suggestions?