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S
sfrancis
New Member
July 21, 2026
Question

I need my hosting reinstated immediately.

  • July 21, 2026
  • 3 replies
  • 60 views

My hosting was cancelled. I need it reinstated. 

 

3 replies

K
KateCan
Level 6
July 21, 2026

Hi ​@sfrancis, we’d call ProSeries Support as they are best equipped to assist with this. 

S
sfrancisAuthor
New Member
July 21, 2026

You have total idiots in support. They are the ones who made this mess. They were using someone else’s credit card.

I have used the same card all season. It was a nightmare getting them to take off someone elses name from my account. 

Please help.

 

K
KateCan
Level 6
July 21, 2026

Hi ​@sfrancis I spoke with the right teams and they said it should be fixed by tomorrow afternoon PST.  If its still not working by tomorrow afternoon, then they recommend calling back.

Alternatively, they also recommend checking “My Account”  and go to Add-ons > Hosting to make sure the payment method is the right one.   Here is a support article that you can review with the steps to access “My Account” and check the payment method.

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