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Level 2
February 9, 2023
Question

Cannot carryforward 2021 T! returns

  • February 9, 2023
  • 1 reply
  • 0 views

When I try to start a new 22022 Ti return, I am getting the following message:

Could not load type 'ProfileDRECORDY' from asssembly 'ProFile version-1.0.0.0 culture neutral public keytoken Oe64ea2d71fa8c92.

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1 reply

Level 2
February 10, 2023

Hey there Gerard French,

 

Thanks for reaching out to us here. Making sure you get the support you need is important. I would be happy to point you in the right direction. In order to better assist you, I recommend reaching out to the ProFile support team. You can reach them by following one of the methods listed in this link.