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JH71
Level 2
Mar 12, 2021 3:08 PM UTC
Question

Preparer Information NOT saved!!!

Hello,

 

I am not sure what I did wrong.

Every time, after I close PROFILE, preparer information is disappeared in Options - Environment - Preparer.

What should I do so that the preparer information is not disappeared.

 

Thank you for your help.

This topic has been closed for replies.

2 replies

forjack
Level 6
Mar 12, 2021 3:36 PM UTC

Try Options/Options Administration and click on "Save", maybe this will work.

JH71Author
Level 2
Mar 14, 2021 3:42 AM UTC

Thank you Jack,

 

It didn't work, however.

 

I should contact Profile support team.

 

Thank you!

 

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