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Update Installed Products
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Slidingbear
Level 1
09-09-2025
08:25 AM
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Has anyone had the problem when filling a return, the filing fails because the software is out of date but when updating ProSeries, the "Initializing Connection" screen does not work?
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1 Comment 1
Kathi_at_Intuit
Moderator
09-11-2025
08:49 AM
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Hi @Slidingbear,
Welcome to the community and thanks for posting your first question! If updating through the program is not working, you could try this ProSeries article to see if it helps:
How to refresh ProSeries updates
If this still doesn't work we would recommend contacting ProSeries support if you have not already. They would be able to assist you with this.
We look forward to seeing you around the community!
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