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Locking Client Files

GodFather
Level 8

After I complete a client, successful efile, and all other aspects of the return are complete, I lock the file.  I've done this since using ProSeries and never had an issue.  This year, its been a challenge and I normally receive this message:

"Lock client operation failed.  An error occurred while saving **bleep** client file"

Normally, if I wait a while (or if I close the program and then restart) it will normally lock...not always though.  Anyone else having this issue?

0 Cheers
1 Comment 1
IRonMaN
Level 15

I never use the locking feature so I can't help you.  This post will bump you back up to the top of the list though so that maybe someone else that does use the feature can see it.


Slava Ukraini!