After I complete a client, successful efile, and all other aspects of the return are complete, I lock the file. I've done this since using ProSeries and never had an issue. This year, its been a challenge and I normally receive this message:
"Lock client operation failed. An error occurred while saving **bleep** client file"
Normally, if I wait a while (or if I close the program and then restart) it will normally lock...not always though. Anyone else having this issue?
I never use the locking feature so I can't help you. This post will bump you back up to the top of the list though so that maybe someone else that does use the feature can see it.
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