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Level 3
February 28, 2024
Solved

Address error on W2-G using Proseries Basic

  • February 28, 2024
  • 9 replies
  • 22 views

I transferred the address for my client and it was fine last night.  Now an error message is showing saying both foreign and domestic components in the address.  Anyone else having this error?

This topic has been closed for replies.
Best answer by Coyote55

The way I got around the error was to put the info in "Payer 2" and left "Payer 1" blank. No errors when I did this.  

9 replies

Level 3
February 28, 2024

Yes, I had the same experience with the W-2G winner's address that says the address contains "both foreign and domestic components in the address" when I filled the box to transfer the taxpayer's address from the federal information worksheet.

Level 3
February 28, 2024

Yes, I am having the same exact issue.

Last night when I entered everything it was fine, no errors.  Now today I am getting the foreign and domestic address are both present error message.  Super annoying!

Coyote55Answer
Level 3
February 28, 2024

The way I got around the error was to put the info in "Payer 2" and left "Payer 1" blank. No errors when I did this.  

OKCPA2000Author
Level 3
February 28, 2024

Thank you!! I'll try that!!

Level 2
March 1, 2024

Thank you so much. This drove me crazy.

Level 3
March 1, 2024

YES, I AM GETTING THE SAME ERROR....UGGH SO FRUSTRATING 😞

Skylane
Intuit Community Champion
March 2, 2024

@1569  

Gabi,   This is broken for BOTH Basic & PRO.  Something broker w/ the last round of updates... please advise....

With a W2G the winner name is TP or SP....  Winners name gets transferred from the Fed info w/sheet but is  showing as error.... This has always worked Perfectly (at least for the last 20 years or so.... 

The work around does NOT work for Pro..  and shouldn't be necessary..    If it is a global issue the phones are going to be ringing off the hooK..

If at first you don’t succeed…..find a workaround
March 2, 2024

This error is being investigated and will pass forward any new details needed. Alternative: E-file by disabling e-file error checking if that is the only error. See here for more info.
If you've been affected by this, see Investigating: 2023 IND W-2G Error for Both Foreign and US address from News and Updates and the new page  ProSeries Hot Topics.
Thanks @Skylane

Level 2
March 2, 2024

Disabling error checking worked. Thank you.

Level 5
March 3, 2024

Thanks for the solution, That worked for me too

Level 2
March 4, 2024

For those struggling to get Player 2 to work -- you have to enter it in the upper portion in the Player 2 _column_, and Player 1 column must be completely blank.  I had to delete the W2G, save and close the return, then add a new form to get it to work. 

That said -- there are enough people experiencing this problem (with a costly piece of software) that Intuit should get it fixed, rather than rely on users to find a work-around (much less turning OFF error-checking).

Level 2
March 4, 2024

Another error for no reason in the middle of tax season - keep it up, Intuit!

Another reason to switch to the non-competing software suites for pros instead of the TurboTax software.

I just entered the address as a foreign address and removed the US address.