protection plus window wont close

9 replies
56 views

Hello Everyone, is anyone having this issue with Proseries? I would create a file, save it then try to reopen it and this protection plus window pops up. I would have to go open Task Manager to close Proseries then restart everything again. This doesnt happen when i start a new file.

ProSeries Basic

Just-Lisa-Now-

Intuit Community Champion

I think the button you need to get rid of it is down lower on the pop-up, can you not see the rest of the window?

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

L

lucreciaAuthor

Level 5

It wont let me go further down, since its touch screen i can only magnify but it wont shrink no less than what ive shown. I tried reinstalling the program and updating as well but it wont go away. I may have to call Proseries.