Copying 2023 client files to flash (E) drive

4 replies
30 views

First time ever I'm unable to copy files to a flash drive in File Maintenance.

Error message says..You can't copy, move, or name a file to itself.

Anyone else having this issue? Thanks.

ProConnect Tax

J

jeffmcpa2010

Level 10

Just do it like you would copy any other file . I go to "This PC" within windows (windows 11) and navigate to the directory and files I wish to copy,

Shift {down arrow} to highlight the range of files to copy

ctrl c to copy

navigate to the thumb drive

ctrl v to paste

viola!

IRonMaN

Level 15

I know that awhile back I would sometimes have issues with copying multiple files at once. Single files were fine, multiples were a no can do. If nothing else, you could just copy them from the ProSeries data file on your hard drive.

Slava Ukraini!

M

macaroni

Level 2

I copied from pro data file then transferred to usb but it opens up pro series to view? What did I do incorrectly? Client file maintenance is blank to copy or backup

IntuitKatie

Moderator

Hi @macaroni ! Thank you for being here on the Community. I am not 100% what might have happened. Here is a video that might be of some help for you: How to move ProSeries data files to new computer

If you have not reached out to support yet we would recommend you do so!

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