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Level 2
September 13, 2026
Question

Proconnect 1065 one return only won't load forms others fine.

Return will not load forms. When check return/review return/file return is selected I get the below. Any thoughts?

 

 

4 replies

George4Tacks
Level 15
September 13, 2026

Clear your browser’s cache?

Answers are easy. Questions are hard!
Level 2
September 13, 2026

Did that. No go. Tried all the usual internet suggestions. It was in a supplemental K-1 FN. I copied from a PDF and looked fine when I did it. It had some crazy character that replaced a few letters. That caused it. 

George4Tacks
Level 15
September 13, 2026

Close and open the browser in incognito mode?

Call support in the morning. 

Answers are easy. Questions are hard!
IntuitKatie
Moderator
September 15, 2026

​@dmeshelljr 

Since you've already cleared your browser cache and tried an incognito window, and this appears it could be isolated to one return, we recommend reaching out to ProConnect Tax Support.

Our Support team can best assist with your specific situation by reviewing the affected return with you and helping determine why the forms aren't loading and the appropriate next steps.

Thanks for being a part of the Community!