EFIN not enrolled

10 replies
61 views

getting conflicting messages about using proconnect.

the web page is not acknowledging that i have submitted the application but not telling what the issue is.

ProConnect Tax

George4Tacks

Level 15

Do you actually have an EFIN?

Have you submitted the EFIN to ProConnect? https://accountants.intuit.com/support/en-us/help-article/account-management/register-efin-proconnect-tax/L9UQWErbz_US_en_US?uid=mksj0lvs

cYou have asked for help from USERS, not company support. If you want to talk to ProConnect. Contact support.

https://accountants.intuit.com/support/en-us/help-article/intuit-account-settings/contact-proconnect-tax-help/L031xWrR5_US_en_US

Answers are easy. Questions are hard!

S

stopthisAuthor

Level 3

Hi George,

i do have the EFIN but not clear on the process of migrating or using with different intuit offerings. they are closed on the weekends hence i’m here as per “the agent”. i do remember seeing a box for 30-day e-file pass while the application is pending but my experience is that the customer service cannot always help.

a kind of limbo, atm.

thx, greg

Kathi_at_Intuit

Moderator

Hi @stopthis Great to see you in the Community and thanks for for posting about the EFIN not enrolled. Support is open today from 8:00 AM to 4:00 PM Pacific Time. Check out the link above that @George4Tacks shared, it will give Tax Season hours and the contact number.

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