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M
MT1209
Level 1
February 23, 2026

EFFIN

  • February 23, 2026
  • 3 replies
  • 0 views

I can not get the IRS letter to upload when I go to n find it in my documents. I went to see the Geek Squad and they tried for an hour to upload it and could not get it tpo. They said it had to do with the software. Can I fax it to you so I can E File returns?

3 replies

George4Tacks
George4Tacks
Level 15
February 23, 2026

Determine which software you want to use and CALL support. Here you are asking other users.

In the future, start by selecting your software, then we can better assist you.

Answers are easy. Questions are hard!
    IntuitKatie
    IntuitKatieModerator
    Moderator
    February 23, 2026

    Thank you for being part of this Community and for posting your questions and concerns. We truly appreciate you being here. If you haven’t already, please reach out to ProSeries Support for assistance, as they can best help with your specific situation. Thank you again for being part of the Community.

    T
    Terry53029Intuit Community Champion
    Intuit Community Champion
    February 28, 2026

    I recently uploaded to ProSeries in my account no issues. Why are you having issues, any message

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