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Level 1
Sep 25, 2026 8:15 PM UTC
Question

Cannot open file OpIndex.p5

Has anyone seen this error before? It is only happening on 1 workstation. I have verified, though, that the file does not exist on any workstation. 

 

We have tried uninstalling and reinstalling Lacerte 2025.

We have (per a Lacerte rep) tried using CLGRID to reset the Client Grid.

 

Error Message:

DoBeforeInitialize: Exception = Error initializing config.

Cannot open file “C:\Lacerte\25tax\20.10.7.0\OpIndex.p5”. The process cannot access the file because it is being used by another process.

 

1 reply

Kathi_at_Intuit
Moderator
Sep 29, 2026 5:36 PM UTC

Hi ​@pmfjoe welcome to the Community and thanks for posting about the DoBeforeInitialize: Exception = Error initializing config error in Lacerte. Here's a Support article that may help with this:

"Error Initializing Config" error message when launching Lacerte

If you need further assistance, we’d contact Lacerte Support. 

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