Massachusetts State Return

[#1]

When the Massachusetts return is printed as a pdf or paper, the social security numbers and phone numbers are incorrect.  If you look at the forms in the program, the numbers are correct.  This need to be corrected.  Our client almost used a pay voucher with the incorrect social security number.

[Kathi_at_Intuit]

Hi @Office Manager Welcome to the community and thanks for posting!

Could you share:

Lacerte tax year (e.g., TY2024, TY2023) and if this is the Individual Tax module.

The Massachusetts form(s) affected (Form 1, 1-NR/PY, vouchers, etc.).

[Office Manager]

This is for TY2024 and it is for an individual.  It is on all forms.  The client lives in Texas.

[Kathi_at_Intuit]

Thank you for the quick response. Let me check on this and get back with you. 

[abctax55]

I just tested my one/only MA tax return that was filed back in April.  It all looks just fine when printed to PDF.  The return IS locked, and based on this thread I'm not unlocking it to see if an update is causing a problem.

[abctax55]

AND.... I just tested it on a MA return that's on extension and all looks fine.

Both of mine are MA resident returns.

Is your problem child a non-resident return?