Double Authentication not working on all computers in office?

I saw other comments in a Facebook group about that for ProSeries.  It seems to be an Intuit problem.  Hopefully they fix it soon.

Lacerte this morning did not ask for an MFA code.  Very odd.  It did yesterday.  Hope they fix it soon.  

Called and spoke to Diana at the help center- Lacerte knows it's an issue.  Said its "randomly turned off" and they don't know why (hmmmm).

If you go into your Intuit account: then Sign in and Security you will find its either turned on or turned off.  If OFF, you have to manually turn it ON.  Each person on their intuit account for their computer.

Hope this helps others!

@Lorikeg Thanks for posting this. We are currently aware and working on the issue with 2FA. In the mean time you can reenable it. We will keep you posted when this is fixed. 

@CMcCullough We are currently aware and working on the issue with 2FA. In the mean time you can reenable it. We will keep you posted when this is fixed. 

I've already reported Intuit's security mistake to my IRS Stakeholder Liaison.  You may want to do the same.  If they forcefully mess up something as basic as this, who know what other security items they are screwing up.

Looks like the MFA issue has not been resolved yet.  Any estimate for a fix?  

Hi @CMcCullough There is no ETA yet. You are able to reenable it by following the steps here. We are watching this and a few other posts to update as soon as we have one.  

As I do not see any updates, I will send instructions to the full team to turn on MFA for their own account.  But as I think clients use MFA when logging into the intuit portal, it is not a full fix.  

Hi @Lorikeg  we wanted to give an update. There is no ETA yet on a fix. You are able to reenable it by following the steps here if you have not done so already. We are watching this and a few other posts and will update as soon as we have one.