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Level 5
May 9, 2023 3:01 PM UTC
Question

cloud backup

i've set all my files to backup to the cloud. when i save a file, i get a confirmation. yet, when i check there are only a few files that have been backed up. anyone know why? options are set to enable backup and, when i save, enable backup is ticked and status shows "ready to back up".

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5 replies

maha1Author
Level 5
Apr 3, 2024 5:20 PM UTC

anyone?

Level 11
Apr 3, 2024 9:13 PM UTC

what are the licenses installed in Help Manage Licenses Menu?

maha1Author
Level 5
Apr 4, 2024 10:09 AM UTC

pls see attached.

cloud backup is selected in options

every time i save a file i ensure cloud backup is selected.

yesterday, i spent some time using hub to backup. yet, i only see 10 files for 2023 when i go to download.

thank you.