T3 E-file - Account Number & Web Access Code not auto populating

Forum|Forum|4 years ago
March 1, 2022
2 replies
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While attempting to E-File T3 Slips the screen that shows the Account Number & Web Access Code is not auto populating as it does when I e-file T4's or T5.

I am using version 2021.3.0 (newest version)

Other files types (T4, T5 etc. auto populate and e-file without issue)

EFILE -> OPTIONS -> T3/FX -> TRANSMITTER: Shows Transmitter Number, Account Number & Web Access Code filled in as it should be. (Web Access Code is hidden, so I can't cut and paste).

ProFile (Canada)

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marclamontagne

Level 3

Is there another way of getting a web access code? The CRA online access code page is giving me an error message https://apps.cra-arc.gc.ca/ebci/leb0/wacretrieve/prot/WdywtdPage.action

S

shelby113

Level 4

The same is happening to me. My work around is to create the xml file, and then go to CRA's internet file transfer (https://apps.cra-arc.gc.ca/ebci/leb0/upload/pub/disclaimer.action?request_locale=en) and submit that way. Its an extra step, but I figured it was probably quicker than waiting on hold with Tech Support

marclamontagne

Level 3

Hi Shelby, when I click on your link, it brings me to the "Disclaimer - Internet file transfer (XML) page, and when I click on the "Agree" box at the bottom, it brings me to the page requesting a web access code (picture attached).

marclamontagne

Level 3

Maybe I'm missing a step?

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