A

Anonymous

Question

Error when filing 2024 T4A

Forum|Forum|1 year ago
February 7, 2025
6 replies
0 views

"Filer account number is missing or invalid for this type of return".... anyone come across this before?

We finally started e-filing T4/T5 slips although it is a clunky process and has been really frustrating. Now to get another error .... frustrating is not a strong enough word.

Any thoughts or suggestions would be really appreciated.

ProFile (Canada)

This topic has been closed for replies.

D

dlagmann

Level 3

same issue, hopefully someone knows how to resolve

M

Mario B

Level 11

I heard that for T4A, the 16 digits BN must be RP and that you need the WAC that matches the BN

D

dlagmann

Level 3

Done and still not filing.

M

Mario B

Level 11

And you are using the same BN and WAC when you build the XML with Profile ?

D

dlagmann

Level 3

correct

M

Mario B

Level 11

your account number should be an RP program account number registered with CRA, and are you EFILING with Profile directly?

D

dlagmann

Level 3

efiling with profile for client using our RP BN and WAC in the transmitter id section. Called profile help yesterday and they told me it was a cRA issue and no one in the country could efile a T4a. Not sure if this is a true or if I should call back again.

M

Mario B

Level 11

https://www.canada.ca/en/revenue-agency/services/e-services/filing-information-returns-electronically-t4-t5-other-types-returns-overview/t619-next-year/t4a-2025.html

yuo can review this link and compare with your XML

M

Mario B

Level 11

@diagman, thats not true , we have lot of clients able to file T4A. You need the right WAC that matches the BN and the BN must be RP it could be ending with RP0001 or RP0002 etc but when they have the right accounts it works. I have been told that some were able to file with RC account also, but not 100% sure about that

A

Anonymous

Hi Mario,

I changed the transmitter number to the RP0001 ending but was unable to login to CRA. It only recognizes when I login with the RZ0001 ending. With RZ, I can login but I get an error when I try to file. I have attached the error report with the client BN whited out. It seems like CRA only recognizes our login with the RZ ending?

Warning.pdf

M

Mario B

Level 11

It shows RR not RP I am not aware of RR

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