Skip to main content
Level 2
November 23, 2023
Question

Efile error code 388

  • November 23, 2023
  • 1 reply
  • 0 views

I am trying to efile a T2 and get this error. It means the return is prevented from efiling because the return period overlaps a previously filed return.  I called CRA Help and we verified the date and time stamp  are not in conflict.  CRA said to call the software provider.  I called and we installed the latest software updates.  The T2 return is receiving the same  efile error when  attempting to efile.  Is anyone else getting this error code? 

This topic has been closed for replies.

1 reply

Level 11
November 23, 2023

on the INFO page,, do you see 2021-2024 Corporation at the top of the page?