Skip to main content
Level 4
April 30, 2021
Question

Anyone else having efile issues today?

  • April 30, 2021
  • 12 replies
  • 13 views

Anyone else having efile issues today? Every third or fourth file I try to send gives me back an error message "unable to get a response from the Government Agency"  I have to close and try again. Sometimes more than once.  My call to the help desk was less than helpful.  Was told that the system must be busy. This has gotta be the worst tax season ever. 

This topic has been closed for replies.

12 replies

May 1, 2021

Finally let me efile a few...seems like I get one or 2 through then blocked again....15 minutes later I get a couple more through....must be fewer users...best of luck - I have a feeling profile will be having to cover the penalties & interest to avoid any major backlash from this.   I have used profile for years and never had a problem until this year.

May 1, 2021

I have been told by efile help to print every single one of the client error messages and save them to be submitted with the individual appeals of penalties and interest and there is no guarantee.  Confirmed its only this INTUIT product Profile that is a problem.  I am still working  why aren't they  don't they get it?  This is really important , but they all went home.  I am aggravated, stressed and angry


@shelby113 wrote:

Anyone else having efile issues today? Every third or fourth file I try to send gives me back an error message "unable to get a response from the Government Agency"  I have to close and try again. Sometimes more than once.  My call to the help desk was less than helpful.  Was told that the system must be busy. This has gotta be the worst tax season ever. 



@shelby113 wrote:

Anyone else having efile issues today? Every third or fourth file I try to send gives me back an error message "unable to get a response from the Government Agency"  I have to close and try again. Sometimes more than once.  My call to the help desk was less than helpful.  Was told that the system must be busy. This has gotta be the worst tax season ever.