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I'm not sure the agent I spoke to knew, either. It was due to a glitch in the software. He said that the payment would be reissued, but there would be a delay; ...
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Thank you - Get My Payment was indeed the solution. I called the IRS Tax Pro Hotline again after I posted this inquiry, and this time found an agent who knew th...
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Apparently the bank account info didn't transmit when we filed the original return because he neither owed tax nor was due a refund. He is a US citizen living i...