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I figured it out. You have to fill in the info on the top of IT NRC page 3 and attach the pdf to the return
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I have the same problem. Hard to believe after 1 week Proseries still hasn't addressed the situation
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I have the same problem today. Proseries won't send the 6 digit code to my phone. Dead in the water here.
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Mine was working fine until today when my text codes quit making it to my phone.Ugh!
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I woke up this morning to the security text not wanting to go to my phone. They said it could be 24 hrs to fix the issue. Ugh
