Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    ShanaBaker
    Level 2
    Activity Feed
    • If our IT guy disabled the firewall, would that be the same as "the one in your wiring closet"? Or should we test it after literally "unplugging" the firewall. ...
      ShanaBaker
      1
      Mar 06, 2026
    • Same here. Our IT guy completely disabled the Firewall and Antivirus and we still had the issues; again only on the new computers.
      ShanaBaker
      Mar 06, 2026
    • I am sorry. I read that too quickly. It is actually after that screen. We did test unchecking the copy of the tax return, but it did not make a difference.
      ShanaBaker
      Mar 06, 2026
    • Thank you for the idea.We have run the pdf repair took kit. Interestingly, it would not run in the Tool Hub, so we had to initiate the PDF repair tool from insi...
      ShanaBaker
      2
      Mar 06, 2026
    • Thank you for sharing the article, however, we know how to use Lacerte E-Signature. We have used this product for over 20 years. This is a new issue and we are ...
      ShanaBaker
      Mar 06, 2026
    Community Stats
    Posts 8
    Solutions 0
    Cheers Given 38
    Cheers Received 3
    Member Since ‎12-02-2021
    Latest badges earned