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ShanaBaker
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  • If our IT guy disabled the firewall, would that be the same as "the one in your wiring closet"? Or should we test it after literally "unplugging" the firewall. ...
    ShanaBaker
    1
    Feb 24, 2026
  • Same here. Our IT guy completely disabled the Firewall and Antivirus and we still had the issues; again only on the new computers.
    ShanaBaker
    Feb 24, 2026
  • I am sorry. I read that too quickly. It is actually after that screen. We did test unchecking the copy of the tax return, but it did not make a difference.
    ShanaBaker
    Feb 24, 2026
  • Thank you for the idea.We have run the pdf repair took kit. Interestingly, it would not run in the Tool Hub, so we had to initiate the PDF repair tool from insi...
    ShanaBaker
    2
    Feb 24, 2026
  • Thank you for sharing the article, however, we know how to use Lacerte E-Signature. We have used this product for over 20 years. This is a new issue and we are ...
    ShanaBaker
    Feb 24, 2026
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Member Since ‎12-02-2021
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