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Level 2
February 12, 2020

Complaint

  • February 12, 2020
  • 7 replies
  • 20 views

How and where do you file a complaint and make sure all documents were deleted??

Tax lady flipped out during a coversation, when I asked to speak with her supervisor, she began yelling

    This topic has been closed for replies.

    7 replies

    abctax55
    Level 15
    February 12, 2020

    Are you referring to Intuit Customer Support as "the tax lady that flipped out"?

    And what tax documents were involved?

    HumanKind... Be Both
    Just-Lisa-Now-
    Intuit Community Champion
    February 12, 2020

    blink...blink.... some more context and details would be helpful, only you know what youre referring to at this point.

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    reddAuthor
    Level 2
    February 12, 2020

    So. I'm going to upload the text conversation and let everyone else in the community be the judge.. I was only asking for hard copies and La'Toscha went IN

    qbteachmt
    Level 15
    February 13, 2020

    Support Chat?   Who does that still?  I know its not ProSeries.   Turbotax?  PTO?


    Yes, @Just-Lisa-Now- I was thinking this person is supposed to be at the TurboTax community, working on their upload of their own tax documents...

    Don't yell at us; we're volunteers