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Level 1
March 19, 2021
Question

Will the program correct the non printing problem?

  • March 19, 2021
  • 1 reply
  • 2 views
It prints the Federal and not the state
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1 reply

Level 5
March 19, 2021

Hi carbea, 

I'm very sympathetic to your difficulties and would like to see what we can do but I need more information about your issue. Can you supply more information?

Information: ?

1. Core or Basic?

2. Which State?

3. Which Fed?

4. What type of printer?

5. Have you tried printing to PDF (This method is known to solve a lot of printing issues)?

6. Are you printing from HomeBase or from within the return?

7. Is it Filing Copy, Client Copy or Preparer Copy?