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    • Created with Sketch. See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
    Created with Sketch. See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
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    When I try to open proseries basic I get error code 5

    horseshoekid
    Level 1
    ‎03-13-2020 02:42 PM
    When I try to open proseries basic I get error code 5
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    5 Comments 5
    pacoford
    Level 4
    ‎03-14-2020 01:12 PM

    I am having the same issue. Did you resolve the problem?

    0 Cheers
    IRonMaN
    Level 15
    ‎03-14-2020 01:17 PM

    Try going to your start menu.  Click on ProSeries and then click repair updates.  See if that helps.


    Slava Ukraini!
    pacoford
    Level 4
    ‎03-14-2020 01:30 PM

    I clicked on start menu, ProSeries and Tools-Connected Customer and there was an update available. Problem resolved after installation of update. Thank you for your input!!!

    IRonMaN
    Level 15
    ‎03-14-2020 01:33 PM

    👍


    Slava Ukraini!
    0 Cheers
    jcwincometax
    Level 3
    ‎05-06-2020 09:45 PM

    Thank you.  This worked for me.







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