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Using Refund Advantage when selecting Direct Deposit, the system highlights in red two additional boxes, which are not needed. However, they reflect as errors.

pncssanchez
Level 1
Bank check box is highlighted in  red, as well as  the the  prepaid card box.  Both do not apply but because they are highlighted they appear as errors.
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1 Comment 1
kellyblanken
Level 1

Did you receive guidance on this error? I am experiencing the same; however, Proseries is saying I haven't been approved for any of the methods, but my application is showing approved by both Refund Advantage and on my Intuit account.

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