update box will not advance

[davegibbtaxprep]

when I  attempt to e-fil a return, the response is    this version of pro series is no longer available.

update program. when I go to update the program will not advance to the next step

after customer number. the program simply stays on that page

[Just-Lisa-Now-]

Try using REFRESH updates from the Updates drop down menu on the toolbar, if the program wont open, use REPAIR updates from the Windows Programs Menu