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    unable to send esignature request

    SS712
    Level 2

    I keep getting this message.  Totally frustrating and wasting a lot of time. 

    I even purchased more and still can't get it to work. 

     

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    4 Comments 4
    Intuit_Ramky
    Employee
    Employee

    @SS712 Please check DocuSign activation email and accept it. Thanks.

    SS712
    Level 2

    Hmm...I don't seem to have an email.  I've searched my emails for one. 

    Is there a way to generate a new one? 

    Thanks,

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    Intuit_Ramky
    Employee
    Employee

    @SS712 Activation email re-sent, please check your mailbox and use your CAN as access code to activate.

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    zeer
    Level 1

    The email needs to be activated and if you have an account with docusign, you will need to authenticate your existing account. Then it works like a charm.

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