Skip to main content
Level 3
December 7, 2019
Solved

I prepared a tax for a new client, printed and saved. It wasn't in the client anywhere.

I cannot locate a new client after I prepared the tax, printed and saved it.  I had to go to the Data18 file but it wouldn't open from there either unless I closed the program first then I found it.  Now I have one client that was on my 1040 tab, I did the new tax, printed and saved it now I can't find it.  When I go to the Data18 file, its there but when I open it, its empty.  Frustrating!

This topic has been closed for replies.
garman22Answer
Intuit Community Champion
December 7, 2019

Is it possible the new client is at the bottom of your homebase? 

14 replies

garman22Intuit Community ChampionAnswer
Intuit Community Champion
December 7, 2019

Is it possible the new client is at the bottom of your homebase? 

jcdtaxAuthor
Level 3
December 7, 2019
Thanks