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frubino
Level 2
Jun 18, 2020 3:37 PM UTC
Question

temporary server error - increase of Pay Per Return account balance on line

I am not able to increase my Pay Per Return account balance on line due to a temporary server error that actually os not temporary ...

 

This topic has been closed for replies.

1 reply

Just-Lisa-Now-
Just-Lisa-Now-Intuit Community Champion
Intuit Community Champion
Jun 18, 2020 4:13 PM UTC

Have you tried to increase your balance through your Intuit Account instead of the program?

https://www.intuit.com/sign-in/   scroll down to ProSeries, then log in. 

Click Billing on the left side of the screen then PPR.    If that still doesnt work, you may need to call into Support.

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