Software won't run update check

[HollieRow]

When I try to update my installed product, the ProSeries Update window pops up and doesn't do anything.  It's just stuck on "initializing connection".  

[Just-Lisa-Now-]

First look at the updates Log and see when the last update was installed 

Top menu bar  Information > Logs > Updates Log

Does it do the same thing if you close PS and run Update from the Windows programs menu?

[HollieRow]

Looks like there are no new updates.  Still weird that it won't run the check and say there are no new updates. The reason I was running it is because the signature page for Arizona won't print.  It says "Form is not final" and suggested I run updates.  I checked the forms ready page and found out it won't be ready for 2 more days (hopefully).  Thank you for your response!

[Just-Lisa-Now-]

The forms release page says it wont be ready until the 29th. 

You should bookmark this link so you can see the status of forms

https://form-status.app.intuit.com/tax-forms-availability/formsavailability?product=PROSERIES&bu=PRO...

Ahhh I didnt read your full message, looks like you know how it works!