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beckynguyentx
Level 3
May 23, 2023
Question

Software create Error

  • May 23, 2023
  • 2 replies
  • 15 views

I'm not sure anyone has the same error as we. Client has rental income more than $10,300 in 2022, however they still received EIC. When I read the EIC worksheet the rental income report is $6,800 which is incorrect. 

It's freak me out because I'm not sure any other errors they have in the system. And I called to Proseries to report it. Not sure the customer Rep take s my complaint seriously. She seems not to care. 

 

This topic has been closed for replies.

2 replies

Just-Lisa-Now-
Intuit Community Champion
May 23, 2023

The net profit in 2022 was how much?  Look at the bottom of the Sch E.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
beckynguyentx
Level 3
May 23, 2023

Lisa,

I net rental  income (gross minus expenses) that is more than $10,300. And client received IRS letter for the error. He has to pay back EIC. 

IRonMaN
Level 15
May 23, 2023

What other types of income were reported on the return?

Slava Ukraini!
Level 7
May 24, 2023

What software are you using?

beckynguyentx
Level 3
May 24, 2023

Proseries Professional.