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returns won't convert and e-file

dehmig
Level 1

Tried to e-file today and returns won't convert and e-file

0 Cheers
2 Comments 2
PATAX
Level 15

I am not sure but is there scheduled IRS e-system maintenance today? If so then maybe that has something to do with it, not sure though.

TaxGuyBill
Level 15

First thing to do is reboot the computer.

Second thing you can try is to "Repair Updates".

This was a couple of years ago, but for one client I had to "convert" it in one step.  Then "transmit" it in a second step.