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H
Hub
Level 5
March 3, 2021
Question

Return not transmitted

  • March 3, 2021
  • 1 reply
  • 38 views

For the past few days I have a 1040 return that will not transmit either the federal or the state to Intuit.  It says "Return not transmitted"

I have rerun the review, rerun the conversion and still will not go through.  Any suggestions short of calling support.  NO error codes at all.  I have run update refresh etc. without success.

Any suggestions?

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    1 reply

    Just-Lisa-Now-
    Just-Lisa-Now-Intuit Community Champion
    Intuit Community Champion
    March 3, 2021

    Is this the first 1040 youve tried to file?   Be sure youve got this box checked in the firm/preparer info area.

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
    H
    HubAuthor
    Level 5
    March 3, 2021

    I have been filing without issue for weeks now.  The box is checked for PTIN verified.  This is the first time I have had an issue

    Just-Lisa-Now-
    Just-Lisa-Now-Intuit Community Champion
    Intuit Community Champion
    March 3, 2021
    weird, that ptin verify box was creating that same situation, but sounds like thats not your issue.
    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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