Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Return Authorization

    kj5150
    Level 1

    I have purchased the ProSeries that comes with 50 tax returns.  I am trying to print the first tax return for the season and I ProSeries is trying to charge me another $82 for this return.  I have already paid for 50, I should not have to pay an additional $82 for each tax return

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    3 Comments 3
    auntiewild701
    Level 1

    I am having the same issue.  I already paid for 50 returns, so why are they trying to charge me a fee?

    0 Cheers
    RichGee
    Level 3

    is the state return for 1 of the 2 states you picked? any additional state return is an add'l charge

    0 Cheers
    auntiewild701
    Level 1

    Never mind...Intuit sent me the wrong software and the problem is now fixed.  Thanks.

     

    0 Cheers