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software issues
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12450
Level 1
01-24-2023
07:05 PM
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I have been on the phone just waiting for someone to come to the phone and help me. I have lost a whole day of work. I need someone to answer the phone or resolve my problem. Today. I have appointments and I can not do therm.
Will no longer let me update.
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3 Comments 3
RETaxAcctBrk
Level 3
03-07-2023
11:46 AM
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Yep, I am having the same issue. Updates available, but I get error codes, which have changed over the months. We have spent days with support, no solution. Prior years update with NO issue. Same issue on all computers. My IT department keeps finding different workarounds, including shutting off all security software, or closing certain web filters, downloading in safemode - it's a mess.
3/7/23 9:32:23 AM - TWinTaxInitializer
DoBeforeInitialize: Exception = Operation aborted
1/26/23 12:41:24 PM - Exception: TClientGrid
Exception: Tab index out of bounds @00E4D7C7
Owner: [frmClients.frmMain.TApplication.]
Parent: [TOxScrollPane.oxMain.WorkPanel.WorkPanel.frmMain.]
TClientGrid
1/21/23 12:53:06 PM - TfrmMain
A problem occurred while checking Connected Services. Access violation at address 01831019 in module 'w22tax.exe'. Read of address 00000000
