ProSeries Validation Code

Forum|Forum|4 years ago
August 14, 2021
2 replies
19 views

Is it necessary to always receive a text of your validation code each time you open ProSeries or can you make your desktop a trusted location?

ProSeries Professional

This topic has been closed for replies.

Best answer by Just-Lisa-Now-

You may have chosen to set up 2 step verification at some point somewhere.

You can log in here https://accounts.intuit.com/index.html choose Sign in and Security and scroll down that window to the 2 Step option, this is what it looks like if its turned OFF, so yours probably says Turn OFF.

Just-Lisa-Now-

Answer

Intuit Community Champion

You may have chosen to set up 2 step verification at some point somewhere.

You can log in here https://accounts.intuit.com/index.html choose Sign in and Security and scroll down that window to the 2 Step option, this is what it looks like if its turned OFF, so yours probably says Turn OFF.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

Just-Lisa-Now-

Intuit Community Champion

If it is turned off already, my next guess would be that youve got a your cookies set to delete too often or youve got a broken cookie for Intuit in there somewhere so its not recognizing you.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

PATAX

Level 12

@GodFather In the past I received these codes, now I do not.. A colleague did not receive them in the past but now he is ... So it appears to be random... Maybe next year it will stop... Just my opinion....

Just-Lisa-Now-

Intuit Community Champion

I get them when I clear my internet cache and cookies, and every now and again I get it randomly

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

A

Anonymous

@1569I saw your contact on another post. I have called into support (correction - people who know nothing but how to read a script) 6 times to solve a signin problem. Several times they forwarded me to supervisors. They have me try things but there is no resolution.

They now have forwarded it (I assume) actual INTUIT employees on Friday. No one has called me back.

Is there anyone actually working in customer support to fix this problem or is there no more customer support? What you have now is the worst that I have dealt with in a LONG time.

Dusty

@Dusty2 This is not ideal. Thanks for reaching out.

Did you try any @Just-Lisa-Now- steps listed above?
About how many times is it asking you to log in per hour?

I'll pass this feedback a long and do some research.

Sign up

Login with SSO

Let's get you signed in

Login with SSO

Scanning file for viruses.

This file cannot be downloaded