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GodFather
Intuit Community Champion
August 14, 2021
Solved

ProSeries Validation Code

  • August 14, 2021
  • 2 replies
  • 19 views

Is it necessary to always receive a text of your validation code each time you open ProSeries or can you make your desktop a trusted location?

This topic has been closed for replies.
Best answer by Just-Lisa-Now-

You may have chosen to set up 2 step verification at some point somewhere.

You can log in here   https://accounts.intuit.com/index.html   choose  Sign in and Security and scroll down that window to the 2 Step option, this is what it looks like if its turned OFF, so yours probably says  Turn OFF.

2 replies

Just-Lisa-Now-
Intuit Community Champion
August 14, 2021

You may have chosen to set up 2 step verification at some point somewhere.

You can log in here   https://accounts.intuit.com/index.html   choose  Sign in and Security and scroll down that window to the 2 Step option, this is what it looks like if its turned OFF, so yours probably says  Turn OFF.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Intuit Community Champion
August 14, 2021
If it is turned off already, my next guess would be that youve got a your cookies set to delete too often or youve got a broken cookie for Intuit in there somewhere so its not recognizing you.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
PATAX
Level 12
August 14, 2021

@GodFather In the past I received these codes, now I do not.. A colleague did not receive them in the past but now he is ... So it appears to be random... Maybe next year it will stop... Just my opinion....

Just-Lisa-Now-
Intuit Community Champion
August 14, 2021
I get them when I clear my internet cache and cookies, and every now and again I get it randomly
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Just-Lisa-Now-
Intuit Community Champion
August 16, 2021

@Just-Lisa-Now-I am getting them all the time.  My authentication is turned off.  Do I have to contact support?

Dusty


If it is turned off already, my next guess would be that youve got a your cookies set to delete too often or youve got a broken cookie for Intuit in there somewhere so its not recognizing you.

 

Id do a complete dump of your temporary internet files as well as cookies in all browsers and make sure you dont have cookies set to delete on a regular basis (could an anti virus be doing this automatically?), then restart the computer, start up ProSeries again and log in.    Close out the program and start it up again and see if it still does it.....if it does, then yes, Id call support.

♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪