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Level 2
February 1, 2022
Question

ProSeries Programming Errors

  • February 1, 2022
  • 1 reply
  • 3 views

Hawaii Form N-11 shows as final, but Line 21c returns error "Interest Expense calculation updates have not been completed. Check back after January 19, 2022." Can you forward to the programmers to correct? 

@IntuitEric

@IntuitJim 

 

I also sent this programming error last week, but not sure if it's been forwarded to programmers:

The 2021 Tax Analysis/Client Presentation is showing that it's for TY 2020. Also the column headers for the pro forma data are listed as 2019 and 2020, rather than 2020 and 2021. Do you know when they're going to update the Excel template to show the correct information? I spent an hour on the phone with support, but I don't think the rep understood what I was describing, so I'm pretty sure the issue never got forwarded to the programmers, and I don't know where else to submit. 

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1 reply

February 2, 2022

Thanks for posting here! 
Can you provide a screenshot of the error you're seeing? I'll pass this forward. 

AXWAuthor
Level 2
February 2, 2022

February 8, 2022

There has been a miscommunication here on the dates. There will be a release this week to update the calculation, thank you for reporting!