ProSeries Programming Errors

Forum|Forum|4 years ago
February 1, 2022
1 reply
2 views

Hawaii Form N-11 shows as final, but Line 21c returns error "Interest Expense calculation updates have not been completed. Check back after January 19, 2022." Can you forward to the programmers to correct?

@IntuitEric

@IntuitJim

I also sent this programming error last week, but not sure if it's been forwarded to programmers:

The 2021 Tax Analysis/Client Presentation is showing that it's for TY 2020. Also the column headers for the pro forma data are listed as 2019 and 2020, rather than 2020 and 2021. Do you know when they're going to update the Excel template to show the correct information? I spent an hour on the phone with support, but I don't think the rep understood what I was describing, so I'm pretty sure the issue never got forwarded to the programmers, and I don't know where else to submit.

ProSeries Professional

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A

Anonymous

Thanks for posting here!
Can you provide a screenshot of the error you're seeing? I'll pass this forward.

A

AXWAuthor

Level 2

J

JSizeloveCPA

Level 2

I also have the same issue and error message. It is originating with the mortgage interest from form 1098 box 1. I also spent over an hour with the rep on the phone. I uploaded a sanitized file to him. He told me to check back in 2 days which is tomorrow. I hope that Intuit can come up to a resolution quickly I have clients waiting to be able to file their Hawaii income tax forms and right now that would not be wise.

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