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Level 2
September 29, 2022
Solved

ProSeries Error Message - "Encountered an improper argument'

  • September 29, 2022
  • 56 replies
  • 292 views

Good evening,

A few days ago I started receiving the error message "Encountered an improper argument' when working in ProSeries 2021 and ProSeries 2020. When this error message is displayed the software will not complete the task (i.e., efile, print, etc.) and the client file will not be properly saved. I am required to execute the 'Tools - Repair Updates' software and the homebase maintenance function to restore client file and restore functionality. Attached are a few images for reference. I did upgrade to windows 11, version 22h2 a few weeks ago. Any thoughts or guidance addressing this problem would be appreciated.

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Best answer by LEVA4657

I was successfully able to print multiple client PDFs in 2021, 2020 and then I also ran several PDF prints simultaneously on a workstation to further stress test the update.

On my fully updated computer I have not experienced the error message since the last Microsoft update was installed.

I can't speak for others who have experienced this error problem, but for my office's configuration it does seem to be fixed.


You are correct! The most recent update to Windows 11 has resolved my issue with printing the 2021 return(s) prepared in 2022. The updated fix to Windows 11 took a bit to install (stand alone), but the issue is no longer present. Thanks to all that had input on this issue!

56 replies

Level 5
December 1, 2022

Can anyone on this thread confirm their issues have been fixed with the Microsoft Patch? I would appreciate the confirmation.

Level 3
December 3, 2022

Brian,

I ran all available updates (MicroSoft and hardware), after everything is up to date I ran ProSeries 2021, 2020 and 2022 simultaneously then opened and saved numerous client files. I did not experience any repeats of the error. These same functions tended to be when the error was most likely to occur before the updating that I did.

For statistical purposes, I only had the issue on my main box. My configuration is Network version running on a workstation box (no dedicated file server). The box is a Dell Precision 5810T running a Xeon processor, 32GB ram and SSD drive. All the workstations and the standalone laptops never exhibited this issue.

Hope this helps.

LEVA4657Answer
Level 3
December 6, 2022

I was successfully able to print multiple client PDFs in 2021, 2020 and then I also ran several PDF prints simultaneously on a workstation to further stress test the update.

On my fully updated computer I have not experienced the error message since the last Microsoft update was installed.

I can't speak for others who have experienced this error problem, but for my office's configuration it does seem to be fixed.


You are correct! The most recent update to Windows 11 has resolved my issue with printing the 2021 return(s) prepared in 2022. The updated fix to Windows 11 took a bit to install (stand alone), but the issue is no longer present. Thanks to all that had input on this issue!

Level 5
December 7, 2022

Thank you for the confirmations. If in fact you did install this update and your issue was not fixed, I would say this wasn't your issue. The error in this thread specifically is about receiving an error during save "Encountered an improper argument" in Windows 11 with a specific Windows 11 update. 

Brian

Level 5
December 14, 2022

Revert back to Windows 10