Program Updates Not Running Properly

Forum|Forum|2 years ago
January 29, 2024
2 replies
9 views

Automatic Updates and Occaisonally I initiate installed product updates from "Update" Menu. System runs its routine and then indicates there are not updates. This has gone on for a week and I find it hard to believe that at this point in the season there are no updates to either states or forms. What am I missing and how can I be sure my system is updating properly?

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INTJ

Level 3

I was having similar issues. I saw on another message someone talking about using the "Repair Updates" under ProSeries 2023 Tools. After I ran that, a lot of the forms no long have the 'not updated' message, and I was able to enter State data that I couldn't access earlier because there allegedly wasn't an update for it yet.

BobKamman

Level 15

I was seeing the 1040 was not ready to print, even when it was supposed to be available last week. I saw others here mentioning "Repair Updates," so I found that from the program toolbar, not from the Windows directory. I ran it, and it worked. I think I found it under "Updates" but now it's not there. Maybe, because there is nothing that needs to be repaired.

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joey55

Level 2

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Skylane

Intuit Community Champion

@joey55 the repair tool worked for most...

From the Start menu Proseries 2023/Tools-Repair Updates

If it doesn't work I'd probably uninstall/reinstall the software............ or go back to handwritten paper returns and a pencil.... certainly faster (and more accurate) than all this technology.

If at first you don’t succeed…..find a workaround